cv91 Responsible Gaming — Keep the fun within limits
cv91 believes gaming is a form of entertainment — not a source of stress or financial harm. Our tools, guidelines, and support are always ready to help keep your gaming experience safe and healthy.
Why is responsible gaming important?
Online gaming and betting is a legitimate form of entertainment, but it is always worth keeping in mind that it is not a guaranteed way to earn income. At cv91, we want you to play with complete freedom, awareness, and enjoyment — where every session stays under your own control.
Many players in Bangladesh are trying online gaming for the first time, and cv91 follows a fully responsible gaming policy to ensure their experience is a positive one. Our platform includes special protection tools to help you set your own limits and take a break when needed.
Remember — losing a game does not mean trying to win back what was lost. Every game is a new and independent experience. If you ever feel that gaming is having a negative impact on your life, please contact our support team.
Recognise the signs of problematic gaming
If any of the following signs appear in your behaviour, it may be important to take a break and seek support:
- A tendency to keep placing larger bets to win back money that was lost
- Neglecting family, friends, or work because of gaming
- Spending beyond your budget or borrowing money to play
- Feeling restless or mentally uncomfortable when not playing
- Hiding or lying to family or friends about your gaming activity
- Using gaming as an escape from everyday problems in life
cv91's Protection Tools
Set Deposit Limits
You can set your own limits on how much you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and to increase it you must wait through a cooling-off period. This is the most effective way to manage your budget.
Time-Out Feature
If you feel you need a short break, you can activate a time-out on cv91 — temporarily pause your account for anywhere from 24 hours to several weeks. During this time you will not be able to log in, but your account and balance will remain completely safe.
Self-Exclusion
For a longer-term break, self-exclusion is a strong form of protection. When you submit a request to close your account yourself, cv91 will act on it and reactivation before the set period ends is not possible. This can be activated through the support team.
24/7 Support
cv91's support team is available around the clock via live chat and email. For any concern or issue related to gaming, speak with us directly in Bengali — our team will help you take the right steps.
Set Loss Limits
cv91 offers the ability to set a loss limit so that a session automatically stops if you lose more than a specified amount. This prevents you from going beyond your set budget and helps you avoid excessive losses.
Protection for Minors
cv91 strictly enforces a 21+ age requirement. Age is confirmed during the account verification process. To prevent minor family members from accessing your account, it is recommended to use parental control software on your device.
Simple tips for healthy gaming
🎯 Set your budget first
Before each session, decide exactly how much you will spend. When that amount is gone, stop playing — whether you are winning or losing. Think of gaming as one part of your monthly entertainment budget, not the whole budget.
⏰ Set a time limit
Do not play for long stretches at a time. Take a break every hour — get up and walk around. Set an alarm on your phone so your gaming session ends automatically after a set time.
🧠 Keep your emotions in check
Never place bets when you are angry, frustrated, or emotionally distressed. Using gaming to escape from stress can create harmful patterns.
💡 Treat winnings as a bonus
Money won from gaming is not a reliable source of income — it is simply a pleasant outcome. Feel good when you win, but do not plan to place larger bets with those winnings.
How to activate protection
Activating cv91's protection tools is very straightforward. Follow the steps below:
- Deposit limit & loss limit: After logging in, go to your account settings and click the "Responsible Gaming" option. There you can set daily, weekly, and monthly limits separately.
- Time-out: From the same section, choose a duration and activate the time-out. It takes effect immediately.
- Self-exclusion: For a long-term closure, email [email protected] directly or contact us via live chat. Our team will deactivate your account promptly.
- Account closure: If you want to permanently close your account, let the support team know. If you have a balance, withdraw it first.
21+ Age Requirement & Minor Protection
cv91 is strictly operated for those aged 21 and above. Age verification during account registration is mandatory and significant withdrawals are not possible before the account is verified.
To prevent younger members of your household from using your cv91 account:
- Keep your device logged out and do not share your password with anyone.
- Enable parental controls on your device.
- Do not save your password in the browser — log in manually each time.
If we have any suspicion, ID verification may be requested at any time. Withdrawal processing may be put on hold until verification is complete.
Need help? We're here
For any gaming-related issue, to activate protection tools, or if you are concerned about someone, contact cv91's support team right now.
cv91 Support Centre
- Live Chat: Get instant support from any page on the site — 24 hours a day, 7 days a week.
- Email: [email protected] — write to us with the details and you will receive a prompt reply.
- Language: Support is available in both Bengali and English.
Responsible Gaming FAQ
Play with awareness, enjoy the experience
Log in today for a safe and responsible gaming experience at cv91. Our support team is always by your side whenever you need us.