cv91 Terms & Conditions
These terms apply when you use the cv91 platform. Please read the entire document carefully and give your informed consent.
This platform is for individuals aged 21 and above only. Registration or use by minors is strictly prohibited. By creating an account on cv91, you confirm that you are 21 years of age or older and that you fully agree to these terms and conditions.
Table of Contents
- 1. Definitions & Interpretation
- 2. Eligibility
- 3. Account Registration & Security
- 4. Bonuses & Promotional Offers
- 5. Deposits & Withdrawals
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Account Suspension or Termination
- 9. Intellectual Property
- 10. Limitation of Liability
- 11. Privacy & Data Protection
- 12. Responsible Gaming
- 13. Dispute Resolution
- 14. Changes to Terms
Definitions & Interpretation
The following terms are used with specific meanings throughout this document.
"Platform"
The website cv91.bar operated by cv91 and all associated services, games, betting facilities, and applications.
"User" / "You"
Any person who creates an account on the cv91 platform or uses any part of the platform.
"Service"
Online casino games, sports betting, live casino, slot games, and other entertainment gaming facilities provided by cv91.
"Terms"
This terms and conditions document, the privacy policy, bonus terms, and all other applicable policies of cv91 collectively.
Eligibility Requirements
To use cv91's services, you must meet the following conditions:
- You must be 21 years of age or older.
- You must hold an active and valid personal account; corporate or business accounts are not permitted.
- You must have the legal right to participate in online gaming or betting activities under the laws applicable in your region or country of residence.
- You are required to provide true and accurate information at the time of account registration.
- Creating more than one account under the same person's name is strictly prohibited. If multiple accounts are detected, all of them may be terminated and any deposited funds may be forfeited.
- Operating an account on behalf of another person as a guardian, caretaker, or legal representative is not permitted.
Account Registration & Security
3.1 Registration Process
When creating an account, you must provide your real name, age, a valid mobile number, and any other required details. cv91 reserves the right to conduct identity verification (KYC) at any time and may request a national ID card, passport, or other supporting documents. Failure to provide accurate information may result in account suspension.
3.2 Password & Security
It is your responsibility to keep your account password and login details completely confidential. Allowing anyone else to use your account is prohibited. If you notice any unauthorised access or suspicious activity on your account, contact us immediately at [email protected].
3.3 Updating Your Information
If your personal details change (mobile number, payment method, etc.), you must update them in your account or notify our support team. cv91 is not responsible for any issues arising from outdated or incorrect information.
3.4 One Account Policy
Each person is permitted only one account. Creating multiple accounts using the same device, IP address, payment method, or identity document is strictly prohibited and will be treated as fraud.
Bonuses & Promotional Offers
cv91 offers various bonuses and promotional offers to its users. Details of the welcome bonus and general bonus terms are set out below.
4.1 Welcome Bonus
- Newly registered members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000.
- For example: depositing ৳1,000 gives a ৳1,200 bonus for a total balance of ৳2,200; or depositing ৳26,000 gives the maximum bonus of ৳15,000 for a total balance of ৳41,000.
- Wagering requirement: you must wager 15 times the bonus amount (on the bonus amount only, not the total balance).
- Example: ৳1,200 bonus × 15 = ৳18,000 must be wagered before the bonus funds can be withdrawn.
- The minimum deposit to claim the bonus is ৳500.
- Bonuses cannot be transferred, cashed out directly, or passed on to a third party.
4.2 General Bonus Terms
- A bonus offer applies only once per household, device, IP address, or payment method.
- cv91 reserves the right to cancel or modify bonus terms at any time, though this will not affect bonuses already in progress.
- Requesting a withdrawal before the wagering requirement is met will result in the bonus being cancelled.
- If unusual betting patterns or bonus abuse are suspected, cv91 reserves the right to investigate and, if necessary, cancel the bonus.
- Details of VIP programme benefits and cashback rates are available separately in the VIP terms and conditions.
Deposits & Withdrawals
5.1 Accepted Payment Methods
cv91 accepts only the following payment methods:
- bKash
- Nagad
- Rocket
- Upay
- Bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank)
The minimum deposit amount for each method is ৳500.
5.2 Withdrawal Rules
- The minimum withdrawal amount is ৳1,000.
- Withdrawals are generally processed within 1 hour.
- Withdrawals can only be made to the same payment method used for the deposit.
- Withdrawals may be delayed if KYC verification has not been completed.
- Withdrawals may be restricted if an active bonus wagering requirement has not been fulfilled.
5.3 General Deposit & Withdrawal Terms
All transactions are completed in Bangladeshi Taka (BDT / ৳). cv91 does not charge any transaction fees, though your payment service provider may apply their own fees. All deposits must come from an account registered in the user's own name — payments sent by a third party are not accepted and will be returned. cv91 reserves the right to suspend and investigate any suspicious transactions.
Gaming Rules
6.1 Game Operation
All games available on cv91 are powered by software from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, Ezugi, and other reputable game providers. Each game's outcome is determined by Random Number Generator (RNG) technology, which ensures fairness. In the event of a technical error affecting a game result, cv91 reserves the right to make the final decision.
6.2 Bet Cancellation
If a game round is not completed properly due to a technical fault, software issue, or any other reason, the bet for that round will be considered void and the stake will be returned to the user's wallet.
6.3 Sports Betting
Please read the rules for each market carefully before placing a bet in the sports betting section. Specific rules apply to cricket, football, kabaddi, and other sports markets. For all tournaments including BPL, IPL, T20 World Cup, and ICC events, the official result of the event will be considered final.
Prohibited Activities
Involvement in any of the following activities may result in immediate account termination and forfeiture of deposited funds.
- Attempting to access the platform through fraud, hacking, phishing, or any other unlawful means.
- Playing games or placing bets using automated bots, scripts, or software.
- Attempting to exploit loopholes in bonus terms to gain an unfair advantage (bonus abuse).
- Using the platform for money laundering or any other illegal financial activity.
- Engaging in collusion or cheating by secretly coordinating with other users to gain an unfair advantage.
- Conducting campaigns that damage or defame cv91's reputation.
- Processing transactions using a third party's payment account.
- Operating an account on behalf of a minor or an ineligible person.
Account Suspension or Termination
8.1 Termination by cv91
cv91 reserves the right to suspend or permanently terminate any account without prior notice in cases of breach of these terms, suspected fraud, failure to complete KYC verification, or other reasonable grounds.
8.2 Closure by the User
You may close your account at any time of your choosing. To do so, contact us at [email protected]. It is your responsibility to withdraw all valid balances before closing your account.
8.3 Balance After Termination
If an account is terminated due to fraud or a breach of these terms, any bonuses or winnings derived from bonuses will be forfeited. However, cv91 will review whether the user's own deposited funds (if legitimately obtained and not connected to any prohibited activity) can be returned.
Intellectual Property
All content on the cv91 platform — including logos, trademarks, designs, software, text, graphics, interfaces, and audio-visual elements — is protected as the intellectual property of cv91 or its licensors. No user may copy, reproduce, distribute, modify, or commercially use this material without the prior written consent of cv91. Intellectual property relating to game content belongs to the respective game provider.
Limitation of Liability
cv91 makes every effort to provide an uninterrupted and error-free service. However, cv91 will not be held liable for:
- Games being interrupted due to loss of internet connection, server downtime, or technical issues.
- Faults with the user's own device or network.
- Delays or issues caused by third parties (payment gateways, game providers).
- Natural disasters, war, cyberattacks, or other uncontrollable events (Force Majeure).
Gaming is a form of entertainment. Any financial loss is the user's own responsibility. cv91 is not an investment platform, and participation on this platform should not be treated as a financial investment.
Privacy & Data Protection
cv91 ensures the highest level of security in storing and processing users' personal data. All data transmission is secured using SSL encryption technology. Full details of how your personal data is collected, used, and protected can be found in our Privacy Policy. cv91 never sells your personal data to third parties. However, data may be shared with specific authorities where required by law or for KYC verification purposes.
Responsible Gaming
12.1 Commitment to Aware Play
cv91 believes gaming should be an enjoyable form of entertainment — not a source of stress. We encourage users to play consciously and responsibly. This service is for individuals aged 21 and above only.
If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming page or contact us directly at [email protected]. cv91 offers self-exclusion and deposit limit features.
Dispute Resolution
If a dispute arises with cv91, please first contact our support team by email at [email protected]. We also provide assistance via 24/7 live chat. Most disputes can be resolved through direct communication.
If a dispute cannot be resolved through direct contact, cv91 will arrange settlement through third-party mediation. For complaints about the outcome of a game round, cv91 will review the game logs and make a decision, which will be considered final.
Complaint submission deadline: Complaints must be submitted within 30 days of the relevant incident. Complaints submitted after this period may not be considered.
Terms & Conditions Changes
cv91 reserves the right to change, amend, or update these terms and conditions at any time as needed. Users will be notified of significant changes through their registered contact method (email or platform notification). Continued use of the platform after changes take effect will be considered as your acceptance of the new terms and conditions. The latest version will always be available on this page. For your convenience, the "Last Updated" date will be noted at the top of the page.
Safe & Enjoyable Gaming Experience at cv91
After reading all the terms and conditions, access the platform and enjoy gaming responsibly.
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